GroundScope is designed to attend to the specific needs of the corporate market and we have been successfully looking after business travellers and their specific needs for over a decade. Below are some advantages of booking with us:
- Reliability – On time every time
When it comes to picking up our travellers, GroundScope ensures it does this on time every time – guaranteed. To ensure we pick up travellers on time, our operations team monitor our dispatch systems 24/7 to ensure a car has been allocated on time. We also track airline flight schedules which lets us link each traveller’s flight arrival time to their vehicle pick-up time allowing us to auto-adjust the pick-up time if anything within the flight arrival time changes. This saves on cost as waiting time charges are not incurred and the GroundScope traveller does not have to worry about communicating details of late or early flights providing peace of mind that they will have a car to collect them at whatever time their flight lands.
If, for any reason, we are late, GroundScope has pre-agreed passenger compensation levels in place with all our global suppliers.
- Passenger Safety and IT Security
GroundScope takes full responsibility for the quality of the service and handles and resolves any Customer Service queries travellers may have.
We fully vet all our global network of Service Providers to ensure that they are fully licensed and insured. In order to provide the highest level of security to our travellers we also vet all our staff.
All client data GroundScope hold including the traveller’s name, address and credit card details are all held at a highly secure dedicated data hosting facility.
- Professionalism
GroundScope doesn’t work with individual drivers but with fully licensed and insured registered taxi companies, consequently, when booking with GroundScope a professional driver will always provide the service.
Our Service Partners provide a service for business travellers and are aware of their specific needs, our drivers are professionally trained, background checked and have driving expertise and experience.
- Expansive Fleet
GroundScope has a full range of vehicles available for all our clients. Whenever you need an airport transfer or a bigger vehicle to move a group of passengers, you can count on us.
Included in our fleet are:
- Taxi’s
- Executive cars
- Electric and Hybrid cars
- Wheelchair accessible vehicles
- People-carriers and coaches
- 24/7 Customer Support Service
GroundScope isn’t just great technology. It’s a service and pre or post-booking clients can contact us for any booking, billing or service query by email or phone 24/7/365.
- Service Partner choice
GroundScope allows passengers to choose which Service Provider they would like to book for each trip. Preferred suppliers are also highlighted on individual traveller’s profiles and can easily be rebooked by travellers whenever they need to.
- Peace of Mind
When travelling with GroundScope peace of mind is brought to all parties involved – the passenger, the travel manager and the corporation. The passenger is provided with an on-time and safe vehicle, and a professional driver at a pre-agreed rate. The Travel Manager knows that travellers are using a safe, reliable and cost-effective supplier and by using GroundScope the corporation is providing a demonstrable “duty of care” to all their employees.
